Photo Love Privacy Policy

Information We Collect

We may collect information you voluntarily provide, including your name, email address, phone number, event date, event type, event location or city, wedding-related information, booking details, and other information you choose to provide.

We may also collect certain technical information automatically when you use our website, such as browser type, device information, IP address, pages visited, referring source, and similar website usage information through cookies, analytics tools, advertising technologies, or other service providers.

How We Collect Information

We may collect information through:

• PhotoLoveUSA.com forms and booking pages
• Meta/Facebook and Instagram lead forms and advertisements
• Email, SMS/text messages, phone calls, and direct messages
• Photo Love's CRM and marketing systems, including Legacy Flow/HighLevel
• Check Cherry booking, proposal, contract, payment, and client-management tools
• Giveaways, promotions, surveys, and event inquiries
• Analytics and advertising platforms used to understand website and campaign performance

How We Use Information

We may use personal information to:

• Respond to inquiries and provide requested information
• Confirm giveaway or promotional entries and contact winners
• Provide quotes, proposals, contracts, booking information, and event services
• Communicate about upcoming events, appointments, payments, galleries, or bookings
• Send follow-up emails or text messages related to an inquiry or promotion
• Send occasional marketing messages, special offers, returning-client offers, and information about Photo Love services when permitted
• Improve our website, advertising, customer experience, and services
• Measure advertising and marketing performance
• Protect our business, prevent misuse, and comply with applicable legal obligations

Email and Text Message Communications

If you provide your email address or phone number and consent to communications, Photo Love may contact you regarding your inquiry, giveaway entry, booking, event, or related Photo Love offers.

Message and data rates may apply to text messages. Consent to receive marketing messages is not a condition of purchase. You may opt out of marketing text messages at any time by replying STOP. You may unsubscribe from marketing emails using the unsubscribe link included in those messages.

Service-related communications that are necessary to manage an active booking or respond to a request may still be sent when appropriate.

How We Share Information

Photo Love does not sell personal information to advertisers.

We may share information with service providers that help us operate our business, such as website hosting providers, CRM and automation providers, booking and payment platforms, email and SMS providers, analytics providers, advertising platforms, and other vendors necessary to provide Photo Love services.

These providers may process information on our behalf according to their own terms and privacy practices.

We may also disclose information when reasonably necessary to comply with law, respond to legal process, protect our rights or safety, investigate fraud or misuse, or complete a business transaction involving Photo Love.

Third-Party Services

Our website and communications may use or link to third-party services, including Meta/Facebook, Instagram, HighLevel/Legacy Flow, Check Cherry, Google, payment processors, and other business tools. Photo Love is not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies when using those services.

Cookies, Analytics, and Advertising

PhotoLoveUSA.com may use cookies, pixels, analytics tools, or similar technologies to understand website activity, measure advertising performance, improve our services, and show or measure relevant advertising. You may be able to control certain cookies or tracking technologies through your browser or platform settings.

Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal obligations.

We use reasonable administrative and technical measures to help protect personal information. However, no website, online system, or method of electronic transmission can be guaranteed to be completely secure.

Children's Privacy

Photo Love's website, advertising, and lead forms are intended for adults seeking event and photography services. We do not knowingly collect personal information from children under 13 through our marketing forms or website. If we learn that we have collected such information, we will take reasonable steps to delete it.

Your Choices and Requests

You may contact us to request that we update or correct your contact information, stop marketing communications, or ask questions about how your information is handled.

To opt out of marketing texts, reply STOP. To unsubscribe from marketing emails, use the unsubscribe link in the email.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements. The effective date at the top of this page will indicate when the policy was last updated.

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